Legal
Privacy Policy
Last updated: [Add date] · draft template, pending legal review
1. What we collect
To prepare your documentation file, we may collect identification documents (passport, NIC, birth and marriage certificates), academic records (transcripts, English test results), and financial documents (bank statements, sponsor letters, income and asset evidence), along with your contact details.
2. How we use it
We use this information solely to review, organise and advise on your university acceptance and student visa documentation. We do not use your personal or financial documents for any purpose beyond delivering the service you've engaged us for.
3. Sharing your information
We do not sell your personal data. We share documents only where necessary and with your knowledge, for example, with a university, sponsor or embassy as part of your own application, or with translation and certification providers where a document needs to be translated.
4. Storage & security
We take reasonable technical and organisational measures to protect the documents you share with us against unauthorised access, loss or misuse. Documents are retained only as long as needed to support your active application, unless you ask us to delete them sooner.
5. Your rights
You can ask us at any time what personal data we hold about you, request a correction, or request that we delete documents we no longer need for an active application. Contact us using the details on our Contact page to make a request.
6. Cookies & website data
Our website may use basic, non-invasive analytics to understand how visitors use the site. We do not use this data to identify individual visitors.
7. Changes to this policy
We may update this policy from time to time to reflect changes in our practices or legal requirements. The date below reflects the most recent update.